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SomaEthos Terms & Conditions

(Comprehensive Global Version – Qatar Governing Law)
Effective Date: 05/11/2025
Registered Company: CR No. 230248
Jurisdiction: State of Qatar
Website: www.somaethos.com
Email: contact@somaethos.com
Phone: +974 6615 1813

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Client", "User", "Member") and SomaEthos ("Company", "we", "us", "our").

By accessing, using, subscribing to, or engaging with any Services provided by SomaEthos, you confirm that you have read, understood, and agreed to these Terms.

If you do not agree with any part of these Terms, you must immediately discontinue use of our Services.

2. Nature of the Platform

SomaEthos operates as a premium coordination, advisory, and lifestyle facilitation platform.

Our purpose is:

  • To connect individuals with qualified professionals
  • To coordinate access to services in nutrition, training, health & wellness
  • To facilitate concierge and lifestyle services
  • To provide structured advisory support

SomaEthos is NOT:

  • A hospital
  • A medical clinic
  • A licensed healthcare provider
  • An insurer
  • An employer of third-party professionals

Unless explicitly stated in writing.

3. Definitions

"Services" include but are not limited to:

  • Nutrition guidance
  • Training programs
  • Coaching services
  • Health referral coordination
  • Appointment scheduling
  • Concierge services
  • Digital advisory
  • AI-supported analytical tools
  • Subscription-based services

"Third-Party Providers" means independent professionals or entities including doctors, clinics, laboratories, physiotherapists, personal trainers, chefs, drivers, assistants, hospitality providers, or any contractor not employed by SomaEthos.

"Health Referral" means coordination or recommendation of licensed medical professionals or institutions.

"Concierge Services" means facilitation of lifestyle services at the request of the Client.

4. Relationship Between Client & SomaEthos

SomaEthos acts solely as a coordinator and facilitator.

We do not:

  • Employ medical professionals
  • Supervise third-party providers
  • Control their conduct
  • Guarantee their performance

Any agreement for services provided by Third-Party Providers is strictly between you and that provider.

No agency, partnership, employment, or joint venture relationship exists between SomaEthos and any Third-Party Provider.

You retain full autonomy and responsibility for your decisions.

5. Eligibility & User Responsibility

You confirm that:

  • You are at least 18 years old
  • All information provided is accurate and complete
  • You understand all services are advisory unless otherwise stated
  • You remain responsible for all professional, medical, financial, and lifestyle decisions

Failure to provide accurate information may affect service delivery.

6. Health & Wellness Referral Disclaimer

SomaEthos may coordinate appointments with licensed medical professionals or healthcare institutions. However:

  • We do not diagnose
  • We do not prescribe
  • We do not supervise treatment
  • We do not provide medical advice

All medical consultations, diagnostics, treatments, and procedures are exclusively between you and the licensed provider.

SomaEthos bears no responsibility for:

  • Misdiagnosis
  • Medical negligence
  • Treatment complications
  • Medical outcomes

You expressly acknowledge and accept this separation of responsibility.

7. No Medical Liability

You expressly release and waive any claims against SomaEthos arising from:

  • Personal injury
  • Health complications
  • Misdiagnosis
  • Treatment outcomes
  • Medical negligence by third-party providers

All medical decisions are made at your sole discretion.

8. Concierge Services Disclaimer

Concierge services are provided strictly upon Client request and subject to legality. These may include:

  • Drivers
  • Personal assistants
  • Chefs
  • Event coordination
  • Reservations
  • Access arrangements

SomaEthos:

  • Facilitates connections only
  • Does not employ providers
  • Does not supervise execution
  • Does not guarantee results

We are not liable for:

  • Conduct
  • Delays
  • Service quality
  • Damages
  • Losses
  • Accidents

Disputes must be resolved directly with the Third-Party Provider.

We will not facilitate illegal or unethical activities.

9. Coaching, Advisory & AI Disclaimer

Information provided by SomaEthos may include:

  • Professional advisory feedback
  • Structured coaching guidance
  • AI-supported data analysis

All content is advisory in nature. No advisory content replaces licensed medical, legal, or financial advice.

You retain full responsibility for decisions made based on such information.

10. Payments & Subscriptions

  • All fees are payable in advance unless agreed otherwise in writing.
  • Subscription plans may automatically renew unless cancelled prior to renewal date.
  • Customized programs are non-refundable once delivered.
  • Third-party service fees are separate unless explicitly bundled.
  • Prices may change at any time but do not affect already-paid services.
  • We aim to respond to service requests within 72 hours, subject to operational capacity.

11. Cancellation Policy

  • Appointments require at least 24 hours' notice for cancellation.
  • Late cancellations may result in forfeited fees.
  • Unused services are non-refundable unless required under Qatar law.

12. Proper Use of Services

You agree not to:

  • Misuse the platform
  • Attempt unauthorized access
  • Replicate or resell materials
  • Engage in unlawful activity

Violation may result in termination of access and legal action.

13. Intellectual Property

All content, branding, materials, digital assets, and documents are the exclusive property of SomaEthos.

You are granted a limited, non-transferable license for personal use only.

Unauthorized distribution or reproduction is prohibited.

14. Data Protection & Privacy

SomaEthos collects and processes personal data necessary for service delivery, including sensitive health data where voluntarily provided.

We implement security measures in accordance with applicable laws. We do not sell personal data.

Data sharing occurs only:

  • With your consent
  • For service delivery
  • Where required by law

A separate Privacy Policy governs full data protection details.

15. Limitation of Liability

To the maximum extent permitted under the laws of the State of Qatar:

SomaEthos shall not be liable for:

  • Direct or indirect damages
  • Personal injury
  • Health complications
  • Third-party actions
  • Loss of profits
  • Errors or omissions

Maximum aggregate liability shall not exceed the total amount paid by you to SomaEthos in the six (6) months preceding the claim.

16. Indemnification

You agree to indemnify and hold harmless SomaEthos, its officers, affiliates, and representatives from any claims, liabilities, damages, losses, or legal costs arising from:

  • Your use of Services
  • Third-party provider actions
  • Health-related disputes
  • Concierge disputes

17. Force Majeure

SomaEthos shall not be liable for delays or failure caused by events beyond reasonable control, including:

  • Government actions
  • Pandemics
  • Natural disasters
  • War
  • Third-party disruptions

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Qatar.

Any dispute arising under these Terms shall be resolved exclusively in the competent courts of the State of Qatar.

The UN Convention on Contracts for the International Sale of Goods does not apply.

Users outside Qatar agree that Qatar law applies regardless of residence.

19. Modification of Terms

SomaEthos reserves the right to update or revise these Terms at any time.

Continued use of Services constitutes acceptance of the updated Terms.

20. Contact Information

  • Email: contact@somaethos.com
  • Phone: +974 6615 1813
  • Website: www.somaethos.com
  • Jurisdiction: State of Qatar